Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Addresses the importance of being open to agency supports and the necessity of self-care in working through family transitions. In this set of digital stories, Jammie, a kinship parent caring for her niece's children, reflects on family connections and supportive services.

Underscores the importance of community connections and ongoing supports to child and family well-being. In this set of digital stories, a grandmother, Joan, promotes the idea of “surround-sound parenting” for her adopted grandson, Chad.

Relays the highs and lows of Josh, a young adult with a passion to help children in foster care. While poised for success as he graduates college, Josh meets challenges later in life after the loss of critical supports. In this video, Josh points to trauma-informed strategies that build youth resilience and help create “reserves” for when crises hit.

Tells the story of Melissa and her two sons, David and Emilio, following their adoption. This set of digital stories underscores the need for connections, educational supports, and post-adoption services.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Reveals the complexity of family dynamics through the experiences of Shary, a kinship parent caring for her niece, Brianna, and grandson, Random. In the first digital story, Brianna seeks to reconnect the pieces in her family puzzle. The second digital story highlights Random's unflappable resilience despite medical challenges.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.