Examines the second task of team building: identifying team members to ensure diverse representation across all levels and positions within the organization. This module also provides information on how to define the team structure to clarify roles and responsibilities and encourage collaboration among team members.

Presents the third task of team building: developing the team’s charter to set a foundation for teamwork by clarifying how the team will operate, divide responsibilities, and share in decision-making.

Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Explores the fifth task of team building: guiding the change process by creating a detailed, comprehensive work plan based on the team charter that organizes the work through each step of the change and implementation process.

Presents the sixth and final task of team building: debriefing, evaluating, and identifying the next steps to assess completion and determine how the team will sustain the intervention. As explained in this module, at this point teams also determine whether they need to continue with their work or whether another team needs to be convened.

Explores the first task of team building: identifying the team’s purpose by developing mission goals and objectives. This module helps the team write a mission statement as part of a change and implementation process at a child welfare agency.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Read about the value of collaboration as the key to prevention, safety, and long-term stability for children and families.

Watch this short, animated video to examine how changing the language and messaging we use can support a shift to a more prevention-focused child welfare system.

Learn about the Indiana Department of Child Services’ upstream prevention approach to training and development, expanding the service array, and collaborating with system partners and providers in this recorded webinar.