Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 18 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

PDF

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Video

Describes strategies to change staff attitudes, engage families in developing their case plans, and keep children in foster care connected with their families and community. Rosa, the parent partner, shares how she joined the team, what she does in her role, and how the workgroup is helping the agency improve the support and services provided to families.

Video

Shows strategies for child welfare staff to work with the court system to support family involvement. Joe, the Court Improvement Program lead, talks about his experience in the workgroup and the corresponding changes made in the court system to improve the support and services provided to families.

PDF

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

PDF

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Video

Describes practices that embed and sustain changes in organizational culture. Caseworkers Tyler, Angela, and Laurence and program manager Francie talk about all the changes in the past year that have shifted the culture to better support families.

Video

Presents strategies to promote engagement and support of families and kin, and describes the importance of continuous feedback. Steven, the kinship navigator, shares how he joined the team, what he does in his role, and what the workgroup is doing to help the agency improve the support and services provided to families.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Video

Uncovers staff attitudes and beliefs that stand in the way of becoming family focused. Francie, the agency's foster care program manager, has a conversation with two new caseworkers and discovers a disconnect between what the agency promotes through its vision and mission and what is actually happening in practice.

Infographic

Illustrates the four thematic pillars necessary for organizational capacity supporting engagement with young people currently and formerly in foster care. Each of the four segments succinctly defines an element of organizational capacity building for youth engagement.

PDF

Explore the four thematic pillars necessary for organizational capacity that supports engagement with young people currently and formerly in foster care.

PDF

Learn the characteristics and results that describe the right people to engage youth and get guidance for recruiting, hiring, and retaining these employees.

PDF

Get practical guidance for building organizational capacity and for implementing flexible and innovate programs for youth engagement.