Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Provides concise information on the organization of the Coping With Disasters and Strengthening Systems series resources and offers suggestions for using the resources alone or together to help agencies develop, refine, and implement effective disaster plans.

This useful matrix and tool can help agency disaster planning teams respond to common disaster impacts and plan for them going forward.

Browse the “Leading Your Agency Through a Disaster” tip sheet to see how common elements of child welfare leadership can be adapted for effective disaster management and an example of action during each phase of disaster management.

Build foundational knowledge about disaster planning, response, and recovery; see examples of real-life strategies from jurisdictions around the country; and begin the process of planning to effectively respond to any disaster. 

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Explore the various aspects of the importance of normalcy for children and youth in care.

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Get practical information about supporting coordinated strategic and long-term planning.

See how staff can boost their knowledge and skills for engaging families, community providers, and others.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore how child welfare agencies, legal and judicial stakeholders, prevention partners, and communities can work together to build prevention-focused systems, starting with jurisdictions' 2020–24 Child and Family Services Plans (CFSPs).