Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Discover how parent partner programs support family reunification by guiding and motivating parents into constructive interactions with the child welfare system and courts.

Get practical information about supporting coordinated strategic and long-term planning.

Learn about applications that can make information gathering more efficient, increase useful data, and help you better understand those you serve. 

Discusses new software and technologies used in child welfare.

Read recent research on child welfare workforce management, including recruitment and retention, professional development, and organizational culture.

See how staff can boost their knowledge and skills for engaging families, community providers, and others.

Use the template and instructions provided to develop parent partner program manuals.

Use the four domain areas of the Parent Partner Program Navigator to learn the key components of designing and implementing successful parent partner programs.

Learn how child welfare professionals and family leaders can use the Parent Partner Program Navigator, a web-based, interactive resource that offers guidance for designing and implementing parent partner programs at child welfare agencies.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.