Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

Connect With Us

Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 37 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

PDF

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

Infographic

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Learn about the importance of successful collaboration and engagement for implementing prevention-focused systems.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

PDF

Use the Child and Family Services Review Data Profile Quick Reference to help you better understand your state’s performance on statewide data indicators related to the safety and permanency of children served by the child welfare system.

PDF

See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

Podcast

Listen to a judge and a child welfare agency leader discuss the challenges, achievements, and strategies of the Tompkins County Family Treatment Court. This longstanding collaboration between the child welfare, substance use treatment, and judicial systems has been steadily growing its Family Treatment Court Team and improving outcomes for families since 2001.

Podcast

Listen to child welfare agency leaders in the District of Columbia, service providers, partners in community collaboratives, and sister agencies talk about how they coordinate service planning and delivery, are culturally responsive to the community, and provide seamless services to families.

Podcast

Listen to child welfare agency leaders in the District of Columbia talk about how they work with partners to use their different data lenses to understand the needs of families and to structure a set of services to best meet the full spectrum of needs. In Kentucky, child welfare agency leaders describe the process of finding the story behind the numbers to transform their system.

PDF

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

PDF

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.