Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Access strategies to better understand and implement the family engagement requirements of the FFPSA.

Learn solid strategies for understanding and implementing the trauma-informed care provisions of the FFPSA.

Develop a better understanding of customized congregate care and learn about implementing the FFPSA provisions in congregate care QRTP assessment.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.