Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

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Showing 1 - 15 of 118 resources
PDF

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Video

Explores the task of assessing the results of the pilot, reviewing progress, and making adjustments before large-scale implementation of an intervention.

PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of agency and tribal frontline staff. 

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of legal and judicial professionals. 

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of leaders, managers, and supervisors who need to understand how to motivate staff to develop a hunger for data. 

Video

Examines tasks of building capacity to implement the intervention in new locations or with new populations in a sustainable way and scaling up the intervention.

PDF

Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

Video

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

Video

Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Video

Examines the third task, developing the pathway or pathways of change to reach the long-term outcome, and provides examples of how to apply strategies. Casual links connect the root cause(s) of the problem to the long-term outcome, and “tell the story of how success will be recognized” at each level in the pathway.