This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

Discover how to examine and drill down into state data to build understanding of what’s happening in your child welfare system.

Use this assessment tool to identify strengths and areas for growth to enhance your team’s psychological safety.
 

Get guidance, tips, and strategies for assessing agency culture and climate. 

Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Learn about the importance of successful collaboration and engagement for implementing prevention-focused systems.

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

Introduces the fourth task of team building: developing a team communication plan and external communication strategy. This module helps teams clarify protocols for the flow and methods of communication and to define roles and responsibilities in the communication structure.

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Reviews the final tasks of assessing agency readiness: analyzing results and determining next steps. This video explores how teams analyze assessment results, what conditions or connections help determine next steps, and why teams should reassess over time and at multiple points in the process.

Explores the fifth task of team building: guiding the change process by creating a detailed, comprehensive work plan based on the team charter that organizes the work through each step of the change and implementation process.

Presents the sixth and final task of team building: debriefing, evaluating, and identifying the next steps to assess completion and determine how the team will sustain the intervention. As explained in this module, at this point teams also determine whether they need to continue with their work or whether another team needs to be convened.

Explore information and strategies for advancing racial equity through problem exploration.