Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Addresses the importance of being open to agency supports and the necessity of self-care in working through family transitions. In this set of digital stories, Jammie, a kinship parent caring for her niece's children, reflects on family connections and supportive services.

Underscores the importance of community connections and ongoing supports to child and family well-being. In this set of digital stories, a grandmother, Joan, promotes the idea of “surround-sound parenting” for her adopted grandson, Chad.

Relays the highs and lows of Josh, a young adult with a passion to help children in foster care. While poised for success as he graduates college, Josh meets challenges later in life after the loss of critical supports. In this video, Josh points to trauma-informed strategies that build youth resilience and help create “reserves” for when crises hit.

Tells the story of Melissa and her two sons, David and Emilio, following their adoption. This set of digital stories underscores the need for connections, educational supports, and post-adoption services.

Reveals the complexity of family dynamics through the experiences of Shary, a kinship parent caring for her niece, Brianna, and grandson, Random. In the first digital story, Brianna seeks to reconnect the pieces in her family puzzle. The second digital story highlights Random's unflappable resilience despite medical challenges.