Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 10 of 10 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Infographic

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Podcast

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

PDF

Learn to facilitate a normalcy conversation and to promote normal and developmentally appropriate experiences for youth in foster care.

PDF

Examine a five-step framework that helps organizations promote youth engagement in normalcy conversations about the youth’s own care.

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

Podcast

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

PDF

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.