Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

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Showing 1 - 13 of 13 resources
Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

PDF

This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

PDF

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

PDF

Use this presentation to follow along with the speakers as you watch the 2021 CWVE Session 4 webinar, Intentional Inclusion: Creating Equity in the Workplace. 

PDF

This tool is a role-playing activity, designed to help child welfare workers and supervisors become more familiar with the process of recognizing and translating buzzwords into descriptive language.

Video

Explore strategies to help child welfare organizations create equity in the workplace. 

PDF

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

PDF

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

PDF

Explore resources related to Intentional Inclusion: Creating Equity in the Workplace video. 

PDF

Use this brief to help your agency coordinate strategic and long-term planning, monitoring, and reporting processes—such as the Child and Family Services Plan (CFSP) and Child and Family Services Review (CFSR)—with agency continuous quality improvement (CQI).

PDF

Use this brief to explore actionable strategies for meaningful partner engagement in child welfare agency strategic planning, monitoring, and review processes.

PDF

Discusses tips and strategies to effectively engage and sustain the involvement of families and youth at the agency level. Includes key tasks for authentic engagement, examples from the field and a tool of engagement with four primary ways to authentically engage youth and families.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.