Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

If you are interested in our series and learning experiences, please use our search bar or explore our topics.

Explore our resources below and filter them as you need.

Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 15 resources
PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Infographic

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

PDF

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

PDF

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

PDF

Use this presentation to follow along with the speakers as you watch the 2021 CWVE Session 4 webinar, Intentional Inclusion: Creating Equity in the Workplace. 

PDF

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Podcast

In this introduction to the podcast series How We Partner With the Community to Improve Service Options, agency leaders talk about the changing culture of their organizations. Leaders from Kentucky discuss their Child Welfare Transformation initiative, three transformational goals, and culture of safety.

Video

Explore strategies to help child welfare organizations create equity in the workplace. 

Video

Learn to be more intentional about creating opportunities to relate to the staff and families you serve and to infuse more empathy into your agency.

PDF

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

PDF

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

PDF

Explore resources related to Intentional Inclusion: Creating Equity in the Workplace video. 

Podcast

In this episode leaders from the District of Columbia child welfare agency and a community collaborative organization discuss their longstanding partnership. The commissioner for Kentucky's child welfare agency describes the agency’s strategic communication plan and considers the role of the agency as part of the larger child welfare system.

PDF

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

PDF

Learn a research-informed framework for agencies to explore implementation of CQI systems across seven areas, including leadership support and modeling, staff and stakeholder engagement, communication, administrative structure, use of quality data, case record review process, and application of CQI findings.