Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 35 resources
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Get guidance, tips, and strategies for assessing agency culture and climate. 

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Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

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Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

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Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

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Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

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This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

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See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

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A summary of the key takeaways and steps of developing a theory of change.

Video

Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

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Presents the fifth task, documenting assumptions and rationale, and provides examples of how to apply strategies. A clear, concise narrative can help to engage stakeholders, decision makers and potential funders in future steps to address the root cause and problems identified.

Video

Explores the first task of how to gather information on the problem statement, root cause(s), and target population and provides examples of how to apply strategies.

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Presents the second task, identifying a long-term outcome, and provides examples of how to apply strategies. Identifying a long-term outcome that is specific, achievable, and understandable helps teams establish a goal that is focused, feasible, and clear.

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Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Video

Examines the third task, developing the pathway or pathways of change to reach the long-term outcome, and provides examples of how to apply strategies. Casual links connect the root cause(s) of the problem to the long-term outcome, and “tell the story of how success will be recognized” at each level in the pathway.