Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 39 resources
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Get guidance, tips, and strategies for assessing agency culture and climate. 

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Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

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Adapt proven strategies from this publication to improve specific areas of culture and that support collaborative development of an effective service array.

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Adapt strategies from this publication to improve specific areas of culture and climate to support partnering with families after conducting an assessment.

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Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Buzzwords: Moving to Behavioral Descriptors doodle video is a short, animated video that follows a child involved in a child welfare investigation. The video describes what buzzwords are and illustrates the impact they can have on children and families. It also demonstrates how to recognize buzzwords and offers strategies for transforming buzzwords into objective, behavior-based descriptors.

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This publication looks at buzzwords in the context of words or phrases commonly used in child welfare reporting and documentation that can be subjective or carry negative connotations, and offers strategies to minimize their negative impact.

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Examine current research and how best to build organizational capacity in five areas, and learn about possible challenges and solutions.

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See how workforce satisfaction and retention are improved by emphasizing the positive differences that are made in the lives of children and families.

Video

Presents the sixth and final task, isolating the root cause or causes to address. By isolating, or selecting, the root cause or causes to address as part of a change initiative, teams are able to consider feasible solutions to address the problem.

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Identifies the first three steps in the problem exploration process and examines the importance of data, key components of a data plan, and common mistakes to avoid in identifying problems in child welfare.

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Presents the first task of identifying a problem and provides examples of how to apply strategies. Needs and opportunities for improvement generally emerge through an analysis of source of data or information.

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Identifies the final three steps in the problem exploration process and strategies that can help with analyzing data, root causes and contributing factors of problems, and common mistakes to avoid in problem exploration.

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Explores the second task of creating a data plan to investigate the problem further. Creating a well-thought-out data plan helps the team plan for exploring the identified problem and move toward identifying a possible root cause or causes.

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Presents the third task of collecting and analyzing data identified in the data plan to help answer research questions. Examining data helps teams tell a more complete story and understand the scope and impact the problem is having on the community.