Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 84 resources
PDF

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of agency and tribal frontline staff. 

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of legal and judicial professionals. 

Video

Presented at the Child Welfare Virtual Expo 2019, this session is designed for an audience of leaders, managers, and supervisors who need to understand how to motivate staff to develop a hunger for data. 

PDF

Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

Video

Presents the first task of identifying a problem and provides examples of how to apply strategies. Needs and opportunities for improvement generally emerge through an analysis of source of data or information.

PDF

Identifies the final three steps in the problem exploration process and strategies that can help with analyzing data, root causes and contributing factors of problems, and common mistakes to avoid in problem exploration.

Video

Explores the second task of creating a data plan to investigate the problem further. Creating a well-thought-out data plan helps the team plan for exploring the identified problem and move toward identifying a possible root cause or causes.

Video

Presents the third task of collecting and analyzing data identified in the data plan to help answer research questions. Examining data helps teams tell a more complete story and understand the scope and impact the problem is having on the community.

PDF

This brief addresses both "identifying a problem" and "gathering data and exploring the problem indepth" in the first phase of the Change and Implementation Process.

Video

Introduces the fourth task of identifying possible contributing factors and root causes using different methods. A root cause analysis is a structured approach to understand why a problem occurs using data. Understanding why a problem or unmet need exists helps teams better identify the potential solutions to it.

PDF

Learn how child welfare agency leaders, managers, teams, and stakeholders can use data to better understand problems and their causes.