Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

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Showing 1 - 15 of 45 resources
PDF

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

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Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

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Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

PDF

For a summary of the key takeaways and steps of assessing readiness as part of a change and implementation process.

Video

Explores the second task of creating a data plan to investigate the problem further. Creating a well-thought-out data plan helps the team plan for exploring the identified problem and move toward identifying a possible root cause or causes.

Video

Presents factors that may impact plans to conduct an assessment, how teams can clearly communicate the need for the readiness assessment, and what teams need to consider before conducting an assessment.

PDF

Learn how implementation teams can assess readiness for change and implementation and support related planning.

Video

Presents the third task of collecting and analyzing data identified in the data plan to help answer research questions. Examining data helps teams tell a more complete story and understand the scope and impact the problem is having on the community.

Video

Explores how the factors of motivation, general capacity, and intervention-specific capacity influence agency readiness for change. This video provides examples of and considerations for conducting readiness assessments.

PDF

This brief addresses both "identifying a problem" and "gathering data and exploring the problem indepth" in the first phase of the Change and Implementation Process.

Video

Introduces the fourth task of identifying possible contributing factors and root causes using different methods. A root cause analysis is a structured approach to understand why a problem occurs using data. Understanding why a problem or unmet need exists helps teams better identify the potential solutions to it.

Video

Reviews the final tasks of assessing agency readiness: analyzing results and determining next steps. This video explores how teams analyze assessment results, what conditions or connections help determine next steps, and why teams should reassess over time and at multiple points in the process.

PDF

Learn how child welfare agency leaders, managers, teams, and stakeholders can use data to better understand problems and their causes.