Resource Library

The Center for States designs products, services, and learning experiences to increase understanding and awareness, and build knowledge and skills. The Center focuses its attention on developing products and resources on several core organizational and practice topics.

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Library and Information Services

Woman and small child eating on kitchen island

The Center for States provides research assistance and responds to information requests on building capacity in child welfare.

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Learn how we can help your agency build the capacity to thrive.

Email: capacityinfo@icfi.com 
Phone: 1.844.222.0272

Visit the Center for States' Contact Us webpage for more information.

Showing 1 - 15 of 45 resources
PDF

This guide is designed to support administrative leaders in states and other jurisdictions in using data to assess and identify ways to improve their service array.

PDF

Get guidance, tips, and strategies for assessing agency culture and climate. 

PDF

Use this guide for tips, and strategies concerning the critical role leadership plays in creating and sustaining positive organizational culture.

PDF

Learn the importance of effective, ongoing collaboration between child welfare agencies and community-based partners.

PDF

Browse the themes and key takeaways from the How We Partner With the Community to Improve Service Options podcast series.

PDF

Teaming brings together varied expertise and skills needed to effectively guide change and implementation activities.

Webinar

Summarizes the process of creating teams and teaming structures for a child welfare change and implementation process. This webinar includes an example of how an agency might facilitate the process of teaming to accomplish change, as well as stories from the field on what teaming looks like in practice.

PDF

Identifies the first three steps in the problem exploration process and examines the importance of data, key components of a data plan, and common mistakes to avoid in identifying problems in child welfare.

Video

Explores the first task of team building: identifying the team’s purpose by developing mission goals and objectives. This module helps the team write a mission statement as part of a change and implementation process at a child welfare agency.

Video

Presents the first task of identifying a problem and provides examples of how to apply strategies. Needs and opportunities for improvement generally emerge through an analysis of source of data or information.

PDF

Identifies the final three steps in the problem exploration process and strategies that can help with analyzing data, root causes and contributing factors of problems, and common mistakes to avoid in problem exploration.

Video

Examines the second task of team building: identifying team members to ensure diverse representation across all levels and positions within the organization. This module also provides information on how to define the team structure to clarify roles and responsibilities and encourage collaboration among team members.

Video

Explores the second task of creating a data plan to investigate the problem further. Creating a well-thought-out data plan helps the team plan for exploring the identified problem and move toward identifying a possible root cause or causes.

Video

Presents the third task of team building: developing the team’s charter to set a foundation for teamwork by clarifying how the team will operate, divide responsibilities, and share in decision-making.

Video

Presents the third task of collecting and analyzing data identified in the data plan to help answer research questions. Examining data helps teams tell a more complete story and understand the scope and impact the problem is having on the community.