Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Discover how parent partner programs support family reunification by guiding and motivating parents into constructive interactions with the child welfare system and courts.

Use the template and instructions provided to develop parent partner program manuals.

Learn how child welfare professionals and family leaders can use the Parent Partner Program Navigator, a web-based, interactive resource that offers guidance for designing and implementing parent partner programs at child welfare agencies.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.