Learn about theory of change and why it is critical to implementing effective changes to improve outcomes. 

Watch the Change and Implementation in Practice: Overview video to learn how key steps, tasks, and concepts fit together to support your agency’s change initiatives. 

Understand the role of coaching in supporting workers, including coaching functions, effectiveness, models, and strategies.

Learn effective strategies to collect, analyze, and use data related to caseworker visits.

Learn about quality contacts, why they are important, and how an agency can successfully implement them.

Use this resource to prompt discussion and adopt a change management approach  during the development of child welfare information systems.

Browse casework activities to use before, during, and after a caseworker visit with children, youth, and families.

Learn how supervisors and program managers can assist child welfare caseworkers in conducting quality visits with parents.

Explore coaching steps and tips supervisors can use to help workers strengthen skills and meet goals.

Use the integrated Theory of Change video workbook to record your questions and ideas for changing practice, which you can then use to apply the theory of change development process at your agency.

Theory of Change discussion and activity guide  to support knowledge and skill development for individuals and teams and facilitate team discussion and targeted action planning.