Supporting Quality Contacts Through Supervisor-Worker Coaching
- Publication year: 2017
- Author: Capacity Building Center for States
Offers one-on-one coaching techniques aimed at enhancing the quality of caseworker contacts with children, youth, and families. This tip sheet presents coaching steps and tips that supervisors can use to help workers strengthen their skills, build confidence, and make progress toward identified goals. This publication is part of a suite of products and learning tools titled Quality Matters: Improving Caseworker Contacts With Children, Youth, and Families.