Reframe, Rename, Reclaim: A Participatory Approach for Recruiting Child Welfare Workers

In this presentation, viewers will learn about the University of Kentucky’s innovative recruitment, education, and retention program for child welfare workforce.

Publication year: 2024
Author:
Capacity Building Center for States

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Description

Recruiting and retaining child welfare workers are recurring challenges faced by public child welfare systems. Using an innovative child welfare workforce recruitment, education, and retention program launched at the University of Kentucky, this recording illustrates how leveraging technology can enhance marketing practices and strategies and help improve the outcomes of child welfare employee recruitment and retention initiatives. This video also explore components of the program, including customer relationship manager applications, persuasive communication, personalized user engagements, and marketing best practices as well as how these can foster an unparalleled pathway for recruiting, supporting, and retaining a vibrant and dynamic child welfare workforce.

Presenter

  • Justin Miller, University of Kentucky College of Social Work

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