How Do We Know What Works? Challenges and Opportunities for Building Evidence for Leaders and Decision Makers

Explore how research, evaluation, and continuous quality improvement efforts help strengthen practice and increase effectiveness in child welfare. 

Publication year: 2019
Capacity Building Center for States

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In this video, part of the Effectiveness in Child Welfare: Our Role in Improving the Lives of Children and Families: Child Welfare Virtual Expo (CWVE) 2019 learning experience,  panelists discuss the role everyone has in using data and feedback in order to be effective in their own practice as leaders, midlevel managers, frontline staff, court personnel, service providers, and university researchers.  

Use this video with the Reflection Worksheet and the CWVE 2019 Discussion Guide, which provide questions, tailored information, and activities for individuals and teams. 


  • Alicia Summers, Capacity Building Center for Courts 
  • Rebecca Jones Gaston, Maryland Department of Human Services, Social Services Administration 
  • Renda Dionne Madrigal, Mindfulness Inc. 


  • James Coloma, Capacity Building Center for States 

Suggested Citation

Capacity Building Center for States. (2019). How do we know what works? Challenges and opportunities for building evidence for leaders and decision makers [Video]. Children’s Bureau, Administration for Children and Families, U.S. Department of Health and Human Services. 

This material may be freely reproduced and distributed. However, when doing so, please credit the Capacity Building Center for States.

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