A Data-Driven Approach to Service Array Guide and Worksheet
A Data-Driven Approach to Service Array
A Data-Driven Approach to Service Array Guide and the Service Array Data Inventory Sample Worksheet are designed to support states and other jurisdictions in using data to assess and improve their service array. The guide and worksheet offer step-by-step guidance to help child welfare agency staff—including continuous quality improvement managers, data managers, program managers, and others—build capacity to work collaboratively with stakeholders to use data to ensure the availability, accessibility, and effectiveness of services to meet the needs of the children and families being served.
- A Data-Driven Approach to Service Array Guide (PDF - 1,329 KB) provides an overview of the process for conducting a data-driven service array assessment, including establishing the focus of the assessment and key questions it will address, convening a service array workgroup and engaging stakeholders, and collecting and analyzing relevant data.
- The Service Array Data Inventory Sample Worksheet (PDF - 379 KB) contains examples of basic questions, specific to different service or program areas, to guide the service array assessment process. If the jurisdiction has an existing methodology to collect and organize this kind of information, child welfare agency staff can integrate the tool's sample questions into the existing process and use them to initiate conversation among service array assessment teams.